Ranking of Austrian Online CSR Reports
Results 2020: Swietelsky - Sustainability Report 2018/19
| Rank | Score | Average | Best | |
|---|---|---|---|---|
| 1. STRATEGIC APPROACH | 10 | 33.5 | 15.8 | 45.1 |
| a. Were the material aspects identified according to the criteria of the GRI standard? | 9 | 7.7 | 6.0 | 9.3 |
| b. Does the company take responsibility for its impact along the entire value chain? | 11 | 7.0 | 6.0 | 9.0 |
| c. Does the corporate strategy include a management approach to all material topics? | 18 | 6.3 | 5.8 | 9.6 |
| d. Are both harm reduction strategies and maximization of benefits pursued? | 12 | 6.7 | 5.6 | 8.7 |
| e. Have appropriate structures and processes for sustainability management been set up and sufficiently presented in the report? | 14 | 5.8 | 4.8 | 9.0 |
| 2. OPEN INFORMATION | 3 | 20.9 | 7.9 | 27.3 |
| a. Does the report make clear and complete statements? (Key figures on all material topics, interpretation of development, definition/evaluation of goals) | 3 | 7.2 | 4.8 | 9.3 |
| b. Is the report balanced? (positive / negative developments, solved / unresolved problems, etc.) | 3 | 7.0 | 4.5 | 8.7 |
| c. Are internal and external stakeholders appropriately involved and are the relevant structures and processes disclosed? | 7 | 6.7 | 4.9 | 9.3 |
| 3. USER ORIENTATION | 14 | 10.3 | 5.1 | 19.0 |
| a. Is the report clearly structured according to the material topics? | 28 | 1.6 | 2.2 | 4.7 |
| b. Is the text clear and precise, easy to understand and read? | 5 | 3.8 | 2.7 | 4.7 |
| c. Is the visualization appealing and does it support the understanding of the content? | 10 | 3.2 | 2.4 | 4.7 |
| d. Is the report user-friendly and are online features sufficiently utilized? (Target group specific approach, optional information, links, timeliness, interactivity etc.) | 19 | 1.7 | 1.8 | 5.0 |
| TOTAL RANK & SCORE | 8 | 64.6 | 51.6 | 91.4 |
| Swietelsky | Swietelsky |
Recommendations:
They should improve their risk management and provision according to the future, It is important to have a plan for possible sustainable problems
They could provide more optional information and interactivity in their report
They provide many monetary information and benefits, but should also focus on their non-monetary values and communicate this
More interconnectivity e.g. PDF with links within the document
Less general information on the company in the CSR report. Put the focus of the report on sustainability and not a company presentation in the scope of half the report as an introductory statement.
Develop a CSR strategy and a CSR program with clear goals and measures.
Be more precise by using colors in tables.
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