Ranking of Austrian Online CSR Reports

Results 2019: Mondi - Sustainable Development Report 2018

For the ranking in each category (Strategic Approach, Open Information and User Orientation) click on the respective link below.

 RankScoreAverageBest
1. STRATEGIC APPROACH342.211.942.8
a. Were the material aspects identified according to the criteria of the GRI standard?29.06.59.4
b. Does the company take responsibility for its impact along the entire value chain?28.96.09.2
c. Does the corporate strategy include a management approach to all material topics?48.76.09.0
d. Are both harm reduction strategies and maximization of benefits pursued?96.75.69.6
e. Have appropriate structures and processes for sustainability management been set up and sufficiently presented in the report?29.04.69.1
2. OPEN INFORMATION126.96.226.9
a. Does the report make clear and complete statements? (Key figures on all material topics, interpretation of development, definition/evaluation of goals)19.24.89.2
b. Is the report balanced? (positive / negative developments, solved / unresolved problems, etc.)18.85.08.8
c. Are internal and external stakeholders appropriately involved and are the relevant structures and processes disclosed?28.95.19.1
3. USER ORIENTATION117.04.017.0
a. Is the report clearly structured according to the material topics?24.62.84.7
b. Is the text clear and precise, easy to understand and read?24.33.04.4
c. Is the visualization appealing and does it support the understanding of the content?34.32.34.6
d. Is the report user-friendly and are online features sufficiently utilized? (Target group specific approach, optional information, links, timeliness, interactivity etc.)23.91.74.5
TOTAL RANK & SCORE186.253.686.2
Mondi

Recommendations:

(provided by students, how the company should improve its report)

Evaluate the negative impacts more precise – those are in relation to the positive a bit too little taken into regard

To communicate the process of stakeholder inclusion more precise

Regarding the design – it was the best one I had; I could only recommend to adapt it to mobile usage

More focus on value chain, especially on “Waste and recycling management”

There should be a way the directory is better to recognize, and the search function is easier to use.

Mondi should integrate impacts from customers and employees and try to affect their habits and mindset; thus, take responsibility along the entire value chain.

In the report it is described, that the company “informs” the stakeholders (especially customers, suppliers and employees) continuously, but they do not mention any further engagement except one SEAT (Socio-economic Assessment Toolbox) with 500 employees, which is a structured dialogue. For a better understanding of their stakeholders it is necessary for the company to engage with them through partnership or even collaboration. NGOs and key opinion leaders should also be involved in discussions, partnerships and collaborations concerning social responsibility and be integrated in the decision making process.

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