Ranking of Austrian Online CSR Reports

Results 2019: Lenzing - Sustainability Report 2018

For the ranking in each category (Strategic Approach, Open Information and User Orientation) click on the respective link below.

 RankScoreAverageBest
1. STRATEGIC APPROACH1332.711.942.8
a. Were the material aspects identified according to the criteria of the GRI standard?196.16.59.4
b. Does the company take responsibility for its impact along the entire value chain?38.46.09.2
c. Does the corporate strategy include a management approach to all material topics?107.16.09.0
d. Are both harm reduction strategies and maximization of benefits pursued?146.35.69.6
e. Have appropriate structures and processes for sustainability management been set up and sufficiently presented in the report?114.74.69.1
2. OPEN INFORMATION719.26.226.9
a. Does the report make clear and complete statements? (Key figures on all material topics, interpretation of development, definition/evaluation of goals)76.54.89.2
b. Is the report balanced? (positive / negative developments, solved / unresolved problems, etc.)115.05.08.8
c. Are internal and external stakeholders appropriately involved and are the relevant structures and processes disclosed?57.75.19.1
3. USER ORIENTATION1011.74.017.0
a. Is the report clearly structured according to the material topics?123.32.84.7
b. Is the text clear and precise, easy to understand and read?34.03.04.4
c. Is the visualization appealing and does it support the understanding of the content?92.82.34.6
d. Is the report user-friendly and are online features sufficiently utilized? (Target group specific approach, optional information, links, timeliness, interactivity etc.)111.71.74.5
TOTAL RANK & SCORE863.653.686.2
Lenzing

Recommendations:

(provided by students, how the company should improve its report)

Lenzing identified 10 material topics and also explained the way of identifying those. There should be more of an explanation why they chose each of them. They only state them in the beginning of the report, but don’t really explain them or why they chose them. There should also be KPIs to measure the development of the material topics.

The CSR report should be structured by means of the material topics.

The management approach should also be applied to all of the material topics.

The report should describe the company’s values, issues and stakeholders more detailed and should point out which part each and one of them is playing for the company’s identification process. For example, the engagement level of the stakeholders into the company’s decision-making processes would be interesting to read about. And such engagement levels should be visible on the very first sight and, therefore, should be structured.

In the report Lenzing has to talk more about their future goals for sustainability. They only talk about what they achieved so far.

Lenzing needs to get more in touch with their stakeholders for example employees and maybe have meetings with them and other stakeholders.

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