Ranking of Austrian Online CSR Reports

Results 2019: Casinos Austria - CSR Report 2017

For the ranking in each category (Strategic Approach, Open Information and User Orientation) click on the respective link below.

1. STRATEGIC APPROACH438.411.942.8
a. Were the material aspects identified according to the criteria of the GRI standard?
b. Does the company take responsibility for its impact along the entire value chain?
c. Does the corporate strategy include a management approach to all material topics?
d. Are both harm reduction strategies and maximization of benefits pursued?
e. Have appropriate structures and processes for sustainability management been set up and sufficiently presented in the report?
2. OPEN INFORMATION1315.46.226.9
a. Does the report make clear and complete statements? (Key figures on all material topics, interpretation of development, definition/evaluation of goals)
b. Is the report balanced? (positive / negative developments, solved / unresolved problems, etc.)
c. Are internal and external stakeholders appropriately involved and are the relevant structures and processes disclosed?
3. USER ORIENTATION612.84.017.0
a. Is the report clearly structured according to the material topics?
b. Is the text clear and precise, easy to understand and read?
c. Is the visualization appealing and does it support the understanding of the content?
d. Is the report user-friendly and are online features sufficiently utilized? (Target group specific approach, optional information, links, timeliness, interactivity etc.)
TOTAL RANK & SCORE766.653.686.2
Casinos Austria


(provided by students, how the company should improve its report)

Processes like identifying key issues could be explained in more detail

More detailed information on key figures

When defining the goals, I would advise to make them much more precise.

Goals are not really evaluated in the report. There is no mention of why certain goals were not achieved and had to be extended. And consequently, there is no mention of which measures will be taken to achieve them in the future. If the existing measures remain the same or will be changed. I would add this information to the report, because without it the reader will be left with more questions than answers.

The value chain should be clarified. It would be helpful to describe the individual steps and their CSR impact in more detail, but also to clearly highlight which measures and goals are relevant.

The entire value chain could also be clearly displayed in a graph

What would benefit the credibility would be the consideration and addressing of negative developments of the past, but also of the future.

Better structure: display material topics graphically at the beginning of the report and to structure the report accordingly.

The report contains a lot of information that is not understandable for laypersons without the necessary background knowledge, so I recommend either providing the necessary knowledge or choosing simplified formulations.

Emphasize the graphical delimitation of the topics more and to explain the symbols used.

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